Account & Data Deletion

Account and Data Deletion

Service: Rise of the Archer (양궁소녀 키우기; Google Play · App Store, package name com.cheolhee.archerygirlidle) · Operator: BOOMUK GAMES · Last updated: November 7, 2026

This page is an English translation of the Korean original. If the versions differ, the Korean original is the reference, except where the mandatory laws of your place of habitual residence require that the version provided to you, or the interpretation most favourable to you, applies. For users residing in France or the Province of Quebec, the French version governs.

Users of Rise of the Archer can delete their game account and the game data linked to that account at any time. Account deletion is different from a temporary suspension or signing out; once deletion is complete, the game account and its progress cannot be recovered.

When your account is deleted depends on how you request deletion.

Deletion in the iPhone/iPad app: Your account is deleted immediately upon request. There is no deletion waiting period and no way to cancel.
Deletion in the Android app: Your account is deleted after a 7-day deletion waiting period (shown in the app as the “7-day waiting period”). You can cancel by signing in again during the waiting period.
Request by email: After your identity is verified, your account is deleted following a 7-day deletion waiting period, regardless of your platform.

1. Deleting your account directly in the app

The fastest way is to use the account deletion feature in the app.

In-app path: More (···) button at the top of the screen → Settings → Account → Delete Account at the bottom of the Link Account window

After reading the information on the Delete Account screen, confirm your deletion request by entering your current Nickname (character name) exactly in the input field. A 5-second countdown then begins, and you can cancel during the countdown. Guest, Google, and Apple sign-in accounts can all request deletion in the same way.

Deleting your account in the app deletes the entire game account, including all Google and Apple sign-ins linked to it. There is no feature for unlinking only Google or only Apple.

iPhone/iPad (iOS app): Immediate deletion

When the countdown ends, the server deletes the account right away. There is no deletion waiting period and no way to cancel, so please be certain before you request deletion.
When deletion is complete, the app returns to the start screen and displays “Your account was deleted.”
If an error occurs before deletion starts, nothing is deleted, your account stays as it is, and “Deletion request failed” is displayed. Please try again later.
If some information remains because of a temporary error after deletion has started, the app still shows that deletion is complete, and you can no longer sign in to that account. The remaining information is deleted at the next scheduled processing time, 4:40 a.m. Korea Standard Time (KST, UTC+9) daily (usually within about 25 hours of the request); if it cannot be completed then, it is processed again at the same time the next day.
If the app does not receive the result because of a network problem, it does not treat the request as failed; it checks the result with the server again, and if the result still cannot be confirmed, it tells you the result when you launch the app again.

Android app: Deletion after a 7-day waiting period

Deletion waiting period: When you request deletion, a 7-day deletion waiting period begins, and the game closes when the countdown ends. During the waiting period, normal use of the game with that account is restricted, and any other device signed in to the same account is also disconnected. After the 7 days, deletion is carried out at the next daily processing time of 4:40 a.m. (KST), so actual deletion usually takes 7 to 8 days from the request (if there is service maintenance or a temporary error, it is processed again the next day). For how to cancel during the waiting period, see Section 5 below.

During the waiting period, your game data, Nickname, and sign-in information remain as they are, so your Nickname and records may continue to appear in the rankings until deletion is complete, and other users cannot use the same Nickname.

2. If you cannot access the app

If you cannot launch the app, have already deleted it, or have lost your device, you can request deletion without the app by email to our privacy inquiries address.

Request deletion at privacy@boomukgames.com

Please send the following information, to the extent possible.

Your in-game Nickname (if you have not set one, the default name starting with Archer_ shown in the game)
Platform: Android / iPhone or iPad
Sign-in method: Guest / Google / Apple
If you sign in with Google or Apple, the email address of the linked account. If you used Apple’s “Hide My Email,” the forwarding email address, which you can find under “Sign in with Apple” in your iPhone Settings
If you have made a payment, the store you paid through (Google Play or App Store) and the order number
The email address where you would like to receive our reply

The game has no screen that shows your user ID (UID), so you do not need to send a UID.

To prevent unauthorized deletion of another person’s account, the Operator may verify account ownership to the minimum extent necessary. For a Guest account with no linked email address or payment history, it may be difficult to verify your identity from the Nickname alone, so if you can access the app, please delete the account directly in the app. Do not send passwords or full payment card details.

Once your identity is verified, we register the deletion with a 7-day deletion waiting period, regardless of your platform, and reply with the scheduled deletion date and how to cancel. If the account is already pending deletion, we will tell you the existing scheduled deletion date; if the account has already been deleted, we will let you know.

3. Information deleted and when

The following information is deleted immediately upon request if you requested deletion in the iPhone/iPad app, or, if you requested it in the Android app or by email, at the first daily processing time of 4:40 a.m. (KST) after the 7-day waiting period has passed.

Your sign-in account (Firebase Authentication account) and the identifiers, email addresses, and display names of the linked Google and Apple accounts
Your Nickname. Once deletion is complete, the Nickname is released and becomes available to other users.
Game progress, such as stages, growth, upgrades, summons, equipment, skills, pets, costumes, and settings, as well as in-game currency and items
Your entire Mailbox (including paid-purchase mail, pre-registration reward mail, website coupon mail, Frost Dragon interruption reward mail and Welcome-Back Reward mail, which have no claim deadline, 1:1 Duel reward mail, which is claimed automatically, as well as mail you have not yet claimed), coupon use records (both on the website and in the game), and reward claim records
Ranking records (all-time best stage, all-time best archery score, and weekly archery ranking). In last week’s archery leaderboard, which has already been finalized, only your Nickname and account identifier are removed; the rank and score entry is left in place so that other users’ rankings do not change.
1:1 Duel records (lobby registration information, monthly duel counts and wins/losses, the canceled-match record, and fraud observation records). In match and matchmaking records that remain for up to 72 hours after settlement, your Nickname and appearance are erased, and you are shown to the opponent as ‘Deleted user’.
Records of your consent to the terms, records of your consent to and withdrawal of consent to promotional notifications, and records of the consent reconfirmation carried out every 2 years
Access and session records, game usage logs, abuse detection records, and usage restriction records
Records confirming that rewarded ads were watched
Server push notification registration information (push tokens) and notification scheduling information
An irreversibly transformed value of the device identifier (used to identify previous Guest accounts)
Records of one-time items owned (including the pre-registration reward), records of the number of purchases of limited-period items, and refund reclamation records
For Apple sign-in accounts, the stored Apple authentication information (deleted after asking Apple to revoke authorization, as described below)

When an Apple sign-in account is deleted, we use the stored authentication information to ask Apple to revoke this game’s Sign in with Apple authorization. If revocation fails because of a temporary error, the encrypted authentication information and the encrypted Apple identifier are used only to retry the revocation for 14 days and are then deleted at the next scheduled processing (up to about 15 days). If, during that time, the same Apple account is linked to and in use by another game account, we do not revoke authorization, so that the other account’s sign-in is not interrupted. Regardless of the revocation result, the Operator deletes the account and game data it holds.

If a sign-in from another character was moved to this account through a support request, and the character it originally belonged to was locked at that time because it was left with no sign-in, deleting this account also schedules that character for deletion after a 7-day waiting period.

Copies of game saves remaining in the app’s storage on your device are erased by the app once deletion is confirmed; even if deletion is not confirmed, they are deleted when you uninstall the app or clear the app data.

4. Information that may be retained separately for a period after deletion

The following information is kept separately from account data for the periods below, to the extent required by applicable laws or necessary for legitimate dispute-resolution or security purposes, and is then destroyed.

Record	Items retained	Retention period
Records of payments, supply of goods, and withdrawal of purchases (refunds)	Account identifier (UID), payment store (Google Play / App Store), order and transaction numbers, an irreversibly transformed value of the purchase token, product ID, an identifier linking the purchase to the game account, and whether and when items were delivered or refunded (including refund notification records sent by the app stores). Names, contact details, and payment method information are not included.	5 years and 1 month from the payment date (or the refund date, if a refund was made) (the 5 years required by the Act on the Consumer Protection in Electronic Commerce (Korea) plus a 1-month processing margin). Once this period has passed and both the account data and the sign-in information have been deleted, the records are destroyed at 5:10 a.m. (KST) daily
Records of consumer complaints or dispute resolution (Article 6 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce (Korea))	Support inquiries and records of how they were handled. Where a sign-in was moved to another character following a support request, the record of that processing (the UIDs and Nicknames of both characters, the partially masked email address, and the outcome)	3 years from the last processing date
Guest account switch confirmation records	If, while this account was a Guest account, a Google or Apple account already linked to another character was selected: the UIDs of both characters, an irreversibly transformed value of that sign-in account, and the times and number of confirmations (used to identify the original character when you contact Support)	3 years from the last confirmation date, or until the other character’s account is deleted, whichever comes first
Destruction confirmation records	Only the account identifier (UID) and the time of destruction. Used to ensure that a destroyed account is not revived even if the service is restored from a backup	45 days
Apple authorization revocation retry information	Only if revocation of Apple authorization temporarily failed when the account was deleted: the encrypted Apple authentication information and Apple identifier	Used only to retry revocation, and destroyed at the first scheduled processing (daily at 4:40 a.m. KST) after 14 days have passed (up to about 15 days)

How long data remains in disaster-recovery backups

Deleted data may remain in backups used to recover from service failures for the periods below, and is automatically destroyed when the period ends. Each period is counted from when account deletion is completed and is a maximum that includes deletion processing delays and a 7-day recovery hold period for restoring backups deleted by mistake. Backups are used only to recover from service failures, and if an account that has already been deleted is found when restoring from a backup, it is immediately deleted again.

Full data backup copies made daily: up to 38 days
Copies of the server change log (progress saves, payments, mail claims, etc.) and of the sign-in account list (UIDs and the identifiers, email addresses, and display names of linked Google and Apple accounts): up to 22 days
Encrypted full data copies made just before server updates (stored on the developer’s PC): up to 31 days. However, copies needed to investigate a security incident are kept until the investigation is complete and then destroyed.
Payment record copies made monthly: up to 5 years and 2 months from the date the copy was made. Copies made before the original payment records described above are destroyed retain those records until the copy’s retention period ends.

Information remaining with external services and in server operation records

Server operation logs (Google Cloud Logging): For error checking and security response, server processing records that include the account identifier (UID), and error request records that include the connecting IP address, may remain. These records are automatically deleted 30 days after the date they were recorded, in accordance with the retention setting of the Google Cloud log storage (currently 30 days).
App protection service (NHN Cloud AppGuard): The account identifier (UID) and device security detection records sent for abuse detection are handled in accordance with NHN Cloud’s retention policy and are not deleted by this account deletion procedure.
Advertising service (Google AdMob): Account identifiers, advertising identifiers, and other data sent to verify ad rewards are handled in accordance with Google’s policies and are not deleted by this account deletion procedure. You can reset or delete the advertising ID of an Android device in the device settings.

5. When deletion is processed and how to cancel

Deletion requested in the iPhone/iPad app is carried out immediately and cannot be canceled.

Deletion requested in the Android app or by email, and deletion scheduled under Section 6 below, go through a 7-day deletion waiting period. If you sign in to the game with that account during the waiting period, the message “This account is scheduled for deletion · Logging in cancels the request” is displayed along with the time remaining until deletion.

If you tap [Continue], the deletion request is canceled and the account returns to normal use (“Account deletion canceled”).
If you tap [Cancel], the deletion request stays in place. In the Android app, the game closes and asks you again the next time you launch it. In the iPhone/iPad app, you are signed out and returned to the start screen.
If you sign in with an earlier version of the app that does not have this screen, simply signing in cancels the deletion request.

If 7 days pass without cancellation, deletion is carried out at the next daily processing time of 4:40 a.m. (KST), and the account and game data are deleted, except information that must be retained under applicable laws. Once deletion processing has started, it cannot be canceled even if you sign in. If deletion cannot be completed because of service maintenance or a temporary error, it is processed again at the same time the next day.

If you requested deletion by email, we will notify you of the result using the contact details you provided. Deletion requests cannot be processed in the app during service maintenance, so please make your request again after maintenance ends.

6. If you stop using Sign in with Apple for this game in your Apple settings

If you stop using “Sign in with Apple” for Rise of the Archer in your Apple Account settings, or delete your Apple Account, we handle it as follows based on the notification Apple sends us.

Accounts with only Apple sign-in linked: We invalidate the existing sign-in and start a 7-day deletion waiting period. If you sign in with Apple again within 7 days and tap [Continue] on the prompt, the deletion request is canceled. If you do not sign in again, the account is deleted after the waiting period.
Accounts with both Apple and Google linked: The game account is not deleted. Only the Apple link and the stored Apple authentication information are deleted; your progress and Nickname remain unchanged, and you can keep playing with Google sign-in. In this case, devices currently signed in display the message “Sign-in details have changed,” and you need to relaunch the app and sign in again.

Simply removing this game’s access in your Google Account settings does not delete your game account. If you want to delete your account, please use the method in Section 1 or Section 2.

7. Exercising your statutory rights regarding personal information

The 7-day waiting procedure that applies to Android app and email requests is an account termination procedure designed to prevent game accounts from being deleted by mistake. Separately, to exercise your rights under the Personal Information Protection Act (Korea), such as the rights to access, correct, or delete your personal information or to suspend its processing, you can send a request to privacy@boomukgames.com. The Operator will review your request without delay in accordance with applicable laws, take the necessary action, and inform you of the result. As an exception, information that must be retained under law may be kept separately for the required period.

8. Important notes

Account deletion and refunds for paid items are separate procedures; deleting your account does not automatically refund any payment. For Google Play payments, request a refund through Google Play’s refund request process or at support@boomukgames.com; for App Store payments, request one through Apple’s “Report a Problem” (reportaproblem.apple.com). The scope of withdrawal of purchases is governed by the Terms of Service.
Paid-purchase mail has no claim deadline, but if you delete your account, any unclaimed mail is deleted as well and cannot be received again.
If you sign in with the same Google or Apple account after deletion is complete, you start from the beginning with a new game account and none of your previous data. Items purchased on the deleted account, and the effects of items that can be purchased only once such as ad removal, are not transferred or restored to the new account, and a pre-registration reward you already received is not granted again to the new account.
You may be unable to access a Guest account again if you delete the app or change devices. To delete a Guest account, please delete it in the app first, before uninstalling the app.
On Android, if you start again after uninstalling the app or clearing the app data, or if you sign in to another character from a Guest account, the previous Guest account’s Nickname is released and the account is removed from the rankings. Even in this case, that account’s progress data remains on the server until a deletion request is made.

Important: Simply deleting the app or signing out does not delete the account and game data stored on our servers. If you want to delete your entire account, use the deletion feature or the deletion request procedure described above. Once deletion is finally complete, game data cannot be recovered.